Echurn Reduce Churn Boost Retention
The whole experience is built around finishing things. From the first run onward, you are guided toward complete, usable results rather than half-finished experiments. Built for ai business work, Echurn...
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Overview
Echurn is a churn reduction tool for software-as-a-service businesses. When a customer clicks to cancel a subscription, Echurn shows a cancellation flow that asks why they are leaving and presents tailored offers, such as a discount or pausing the subscription, to try to keep them. It also collects the feedback so founders can understand why customers cancel. It connects to Stripe or works through webhooks.
How it works
Setup has three steps, which the site says take under ten minutes. First, create a free account and connect your Stripe account or use a webhook. Second, build, preview and share a cancellation flow with a no-code editor. Third, embed the code in your product; it is compatible with any web framework.
Features
Easy cancellation flows let you design the process without coding. Flexible offers show customers different deals, such as pausing, discounts or custom links, and you can adjust them over time. Insightful feedback gathers and analyses cancellation reasons with detailed reports. AI-driven suggestions, on the top plan, recommend where you could improve your product or offers.
Results claims
The homepage cites 25 percent lower churn and an eight-times average return on investment. These are the company's own figures, and real results depend on your product, pricing and customers.
Pricing
Monthly or yearly billing is available, with 40 percent savings on yearly plans. Initiate costs $9 a month for one project, up to two offers and up to 100 sessions a month. Starter costs $19 a month for one project with unlimited offers and sessions. Premium costs $99 a month for five projects, unlimited offers and sessions, AI-driven suggestions, churn reporting and advanced support. Custom plans are available on request.
Who it suits
Echurn suits solo founders, indie hackers and small SaaS teams billing through Stripe who want a simple retention flow without building one themselves.
Things to consider
Keep cancellation honest and easy. Some jurisdictions regulate how hard it can be to cancel a subscription, and frustrating flows damage trust. Use offers sparingly so customers do not learn to threaten cancellation for discounts, and act on the feedback, since fixing the reasons customers leave matters more than any offer.
Details
- Pricing
- Paid
- Release date
- 2025-12-28
- Last checked
- 4d ago
- Indexing
- index, follow
- Category
- Business
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